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About ITSentrix


About ITSentrix Picture

ITSentrix was founded with one goal strongly ingrained into our company's philosophy - to bring innovative, modern, and useful IT Solutions to businesses and organizations in the greater Orlando area. It is because of this focus that we have been able to satisfy clients in a wide range of industries by tailoring solutions to suit their unique needs. We firmly believe in giving clients what they need, and at ITSentrix, we understand that a business's primary focus should be whatever product or service is being offered. This is why we are able to help make your technology assets work for you, and not the other way around.

Customer Service

At ITSentrix, we don't stop at simple IT Consulting - even after we work with our clients in the initial setup of their IT assets, we also pride ourselves in responsive support options and continued service for our clients. Because we are a local company focused on serving the Central Florida area, we are able to collaborate with clients much more effectively than out of state or nationwide IT Consulting groups. This allows us to provide you with a large portfolio of services - all the while getting top notch support.

Still wondering if ITSentrix is the solution to you IT Needs? Here are five reasons to choose us as your IT Service Provider:
  1. Local. Why outsource your IT to a company that doesn't understand where you conduct business? ITSentrix is based in the Central Florida area, so we can focus on your business.
  2. Experienced. We have worked with a wide variety of businesses in all industries. From healthcare to educational institutes, we can work with you to meet your unique needs.
  3. Flexible. We work with you to implement a wide variety of various IT solutions based on your company, ranging from small but growing businesses to larger institutions.
  4. Responsive. Your technology problems and questions don't work on a fixed schedule, and neither does ITSentrix. We are here as your central source of IT Support, meeting your needs now and into the future.
  5. Economical. ITSentrix is able to offer top-tier services to all companies at any size - and at any budget.

Our Team

Jay Ritterskamp

Jay Ritterskamp - President

Jay Ritterskamp has more than 10 years of experience in the IT field. Jay has spent most of his career managing a company with over 500 users. With experience in planning network architecture, installation and management of servers (both stand-alone and virtual) networking, wireless, POS systems, Active Directory/LDAP, firewalls, email servers, Internet content filters, and SQL databases, he brings vital experience to this company.

Throughout his career Jay has consulted with companies and organizations ranging in size from hundreds of users to less than ten, and all levels in between. No matter the size of the company however, he has offered invaluable support and direction regarding networking, server setup, and firewall issues. In addition, Jay has traveled to various places across the country to offer training, including instructing teachers regarding a school SIS program.

Ernest Staats

Ernest Staats - IT Security Director

Ernest Staats has served as a computer security expert for numerous industries ranging from governmental entities to schools, companies both private and public, as well as religious institutions, both nationally and abroad. Along with a wealth of experience, he has a Masters in network security and several professional information technology certifications. He has made it his mission to change commonly held perceptions about technology by giving ordinary people the tools to better understand security.

While Ernest has written several IT network and security policies and performed several compliance audits, he also enjoys the technical aspects of networking and security. He has served as Director of IT for several private organizations and the Director of IT Security for the City of Chattanooga before moving on to focus on IT security and networking for Georgia's largest multispecialty physician group. As a valued part of the ITSentrix Team, Ernest leads out on the security aspects of all projects, ensuring clients receive top-tier, battle-tested products and services which implement the latest in security best practices.

In addition to his work in the industry, Ernest also maintains a personal website with several resources for families and schools to learn how to better secure themselves and others at

Service Area Map

Areas Served

ITSentrix was founded and operates in Apopka, Florida. We offer services to clients in the Central Florida area, including, but not limited to, Orlando, Altamonte Springs, Apopka, Winter Park, and Sanford. Because we are local, we can respond to incidents within our service area quickly and effectively. No matter where you are in Central Florida, ITSentrix has you covered.